PRIVACY POLICY

What type of information do we collect?


Hare on the Hill Interiors ® is hosted by Wix.com and through their own privacy policy (here) and security we receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?


When you subscribe to our mailing list, sign up to the Wix.com app or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated only.

Why do we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate a secure ecommerce service;

  2. To provide our Users with ongoing customer assistance and sales and delivery support;

  3. To be able to contact our Visitors and Users with general or personalized Hare on the Hill Interiors-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  6. If subscribed, to communicate product updates, offers and service updates.

 

How do we store, use, share and disclose our site visitors' personal information?


Hare on the Hill Interiors is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We use Sumup® and Paypal© as our payment platforms and your data will be shared with them adhering to their respective privacy policies – Sumup here – Paypal here.

If you have subscribed to Hare on the Hill Interiors we will use your email address and name to contact you with product updates, service updates and offers and discounts. We will notify you of any increase in frequency of updates in advance. You will be able to opt out by either contacting hareonthehillinteriors@gmail.com or unsubscribing from the mailing list on the emails received.

We currently use Hermes© as our delivery provider and will share your name, home address, email (if provided) and phone number (if provided) with them so that they can provide a successful delivery service with you. You can view the Hermes privacy policy here.

 

How do we communicate with our site visitors?


We may contact you to notify you regarding your orders, to troubleshoot problems with your orders, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires (if subscribed), to send updates about our company (if subscribed), or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages.

 

How do you use cookies and other tracking tools?


Wix.com will use cookies to related to security and applications that run in the background such as Google analytics. Below are the allowed cookies related to hareonthehill.shop:

XSRF-TOKEN, bSession, hs, ssr-caching, SvSession

By accepting essential cookies on first entering hareonthehill.shop you will only contact the above cookies for the duration of your session on the site.

For more information on cookies visit: All about cookies 

Browser settings:

Firefox, Internet Explorer, Google Chrome, Safari (OS X), Safari (iOS), Android.

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

How can your site visitors withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at hareonthehillinteriors@gmail.com or, if subscribed select unsubscribe at the bottom of your email and we will delete all data related to yourself from our records.

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hareonthehillinteriors@gmail.com

Hampshire | hareonthehillinteriors@gmail.com | 07837695628

Hare on the Hill Interiors is a registered trademark UK00003496963